Website Terms and Conditions of Sale

These Terms and Conditions apply to the sale of goods by SafetyGel to consumers and business customers within the United Kingdom via this website.

1. Definitions

Consumer means an individual acting for purposes wholly or mainly outside their trade, business, craft or profession, as defined by the Consumer Rights Act 2015.

Business Customer means a person or organisation acting in the course of a trade, profession or business.

Buyer means the Consumer or Business Customer purchasing Goods from us.

Goods means the products offered for sale on this website.

We / Us / Our means SafetyGel.

Contact details
Telephone: +44 (0)161 274 1080

Address: Unit 7, Horsfield Way, Bredbury

Contract means the legally binding agreement between you and us for the sale of Goods in accordance with these Terms.

2. Application of these Terms

These Terms apply to all orders placed through this website. If you are a Consumer, nothing in these Terms affects your statutory rights. If you are a Business Customer, consumer protection legislation does not apply. Where a term applies differently to Consumers and Business Customers, this is stated clearly.

3. Contract formation

Your order constitutes an offer to purchase Goods from us. A Contract is formed only when we confirm acceptance of your order by email. We reserve the right to refuse or cancel an order, including where Goods are unavailable or pricing errors occur.

4. Price and payment

All prices shown on the website include VAT unless stated otherwise. Delivery charges are shown before checkout where applicable. Payment must be made in full at the time of placing your order. If a pricing error is identified after an order is placed, you may choose to proceed at the correct price or cancel the order for a full refund.

5. Delivery

We aim to deliver Goods within the timeframe shown on the website. For Consumers, delivery will take place no later than 30 days after the Contract is formed, unless otherwise agreed.

If delivery does not take place within an agreed timeframe, you may cancel the Contract and receive a full refund. Delivery dates are estimates only. We are not responsible for delays outside our reasonable control.

6. Risk and ownership

For Consumers, risk in the Goods passes to you upon delivery. Ownership of the Goods passes to you once full payment has been received and the Goods have been delivered. 

For Business Customers, risk and title may pass at different times as permitted by law.

7. Consumer right to cancel

If you are a Consumer, you have the right to cancel your order within 14 calendar days of receiving the Goods, without giving any reason.

To cancel, you must notify us clearly in writing or by email. You must return the Goods within 14 days of cancellation.

We will refund all payments received, including standard delivery charges, within 14 days of receiving the returned Goods or evidence of return.

You are responsible for return postage unless the Goods are faulty or incorrect.

This cancellation right does not apply to Business Customers.

8. Faulty or incorrect Goods

Goods must be as described, of satisfactory quality and fit for purpose. If Goods are faulty, damaged or incorrect, you are entitled to a repair, replacement or refund in line with your statutory rights. We will cover reasonable return costs for faulty or incorrect Goods.

9. Warranty

In addition to your statutory rights, we offer a 12-month warranty covering manufacturing defects from the date of delivery.

This warranty does not cover misuse, accidental damage or normal wear and tear.

10. Liability

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence.

For Consumers, we are responsible for foreseeable loss or damage caused by breach of this Contract or failure to meet statutory obligations.

Subject to the above, our total liability shall not exceed the price paid for the Goods, where permitted by law.

We are not liable for losses caused by events outside our reasonable control.

11. Business Customers

Business Customers acknowledge that consumer protection legislation does not apply. Goods are supplied to Business Customers on an as is basis, to the extent permitted by law. Any additional warranties or terms must be agreed in writing. 

12. Force majeure

We are not responsible for delay or failure to perform due to events outside our reasonable control, including supply chain disruption, natural events or industrial action.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14. Governing law and jurisdiction

These Terms are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction.